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Testimonials

DEALERRATER
BWNEH25
Full Star Full Star Full Star Full Star Full Star
1-25-2020
OIL CHANGE

PROMPT SERVICE AND FRIENDLY I GOT IN TO GET THE SERVICE DONE...WAS PLEASANTLY SURPRISED. THE SERVICE WAS PROMPT, THE WAITING ROOM COMFORTABLE WITH SNACKS, ETC.

DEALERRATER
acmchan
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Very good service! I get in and out in less than 30...

Very good service! I get in and out in less than 30 minutes. My service advisor, Don, is very helpful and nice to deal with.

DEALERRATER
DADERNIER22
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Thank you for taking care of my truck for me, and keeping...

Thank you for taking care of my truck for me, and keeping me informed and up to date throughout the entire process. Great job to both the body shop and service folks. Ruth K and Brandon H two thumbs up!!!!!

DEALERRATER
REVRAMBOB
Full Star Full Star Full Star Full Star Full Star
1-24-2020
The 12-volt battery died in our 2013 Prius. After...

The 12-volt battery died in our 2013 Prius. After contacting the Service Department, I had the car towed in, and Molle replaced the battery.

DEALERRATER
MIGAWOOD
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Collision repair

Matt Garcia walked us through the whole process with great communication and detail for the service required on our repair. Excellent service from start to finish.

DEALERRATER
JUDYB
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Brandon was clear and efficient

Brandon was clear and efficient - got me back on the road an hour earlier than expected after adding a couple of mile marker items to my standard oil change/tire rotation. He also checked for any/all application discounts that could be applied toward these extra, unexpected charges.

DEALERRATER
billexpress
Full Star Full Star Full Star Full Star Empty Star
1-24-2020
Oil Change

I was very pleased with the service. I was disappointed in the cost. I had a e mail coupon for a $19.95 oil change and extra for all synthetic oil. When I called for the service appointment, I asked how much for the synthetic oil and was told $39.95 plus tax but the price ended up being $63.71. Twenty dollars more than expected.

DEALERRATER
CHRIS.M.ABLE
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Awesome Service

Brandon did a great job explaining everything. Shuttle service was on time and very efficient. Everything was taken care of in the time promised. Will return.

DEALERRATER
LOUISG47
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Prompt, Efficient and Reliable Service

We always are treated with a welcoming attitude when we take any of our Toyota vehicles into Molle Toyota's Service Department. Everyone is friendly and professional. The Parts Department is as good as the Service Department, which is, very good!

DEALERRATER
philliumo
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Oil Change

I came in because a light on the dash came on and the service center took care of it quickly and had an opening that worked with my schedule.

DEALERRATER
KETCHMARK
Full Star Full Star Full Star Full Star Full Star
1-23-2020
On time,courteous, fast. Great service. Very friendly....

On time,courteous, fast. Great service. Very friendly. Easy access. Chairs need updated plus a variety. Vending machine was skinny and had no colas. Would recommend

DEALERRATER
JODELLEBURWELL
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Thank you, Hannah, on the west side!!!

Work done as ordered. Hannah on the west side was very attentive, friendly, and helpful. She was quite proactive on one of my questions regarding the USB ports.

DEALERRATER
morales6188
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Great service, great people, and fast service...thanks....

Great service, great people, and fast service...thanks. The dealer is easy to access from the 435...I’ll be back...for sure...thanks you

GOOGLE
Tonya Hagedorn
Full Star Full Star Full Star Full Star Full Star
1-23-2020
DEALERRATER
Jim 55
Full Star Full Star Full Star Full Star Full Star
1-22-2020
I appreciated the great service Brandon is very polite...

I appreciated the great service Brandon is very polite and professional Clean and quiet waiting area Always very easy to make an appointment by phone Thank you very much

DEALERRATER
KIZ1961
Full Star Full Star Full Star Full Star Full Star
1-22-2020
I knew what car I wanted so I chatted online. Then Beth...

I knew what car I wanted so I chatted online. Then Beth sent me an email giving me the lowest price for car I wanted. I loved not having to haggle over price. When I went to dealership, I was greeted by Anthony who listened to me, took me for test drive and answered all my questions. They didn’t try to sell me more expensive car that I didn’t want and I really appreciated this.

DEALERRATER
CHLOE1810
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great

Service rep was nice and very prompt. Everyone was very kind and all went well. Jay said that it would take about an hour for service and he was right on.

DEALERRATER
lily
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Service was amazing! Gene White, who helped me, was so...

Service was amazing! Gene White, who helped me, was so kind and made sure I understood everything going on. He made a car service experience pleasant.

DEALERRATER
CARMENSGIRLS
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great, Steve Hennecke was great.

Everyone was really nice, and explained everything. It was also wonderful how Steve took the time to show me all the things on the care and was able to assist with setting up the phone, the radio stations and alot of functions on my new Rav4.

DEALERRATER
ReneeS
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Had a very nice experience at Molle Toyota, from the time...

Had a very nice experience at Molle Toyota, from the time we entered, we were treated as though our business was wanted and welcome. Had also visited a different dealer before we went to Molle, the experience was horrible, did not seem to care about the customer, apparently had plenty of sales for the month, there about 10 minutes. At Molle, the salesman, Chris, made as feel at ease and took care of us

DEALERRATER
RTRAMMELL2
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Would recommend dealership

My original review of this dealership was not favorable, but the service manager then contacted me and is working very hard to resolve the issue for a fair price. Based on this, I plan to give this service department my business in the future. Thank you, Molle, for making things right!

DEALERRATER
CHASATREST
Full Star Full Star Full Star Full Star Full Star
1-21-2020
NO TIME WASTED

I WAS IN AND OUT WITHIN AN HOUR AND EVERYTHING I REQUESTED WAS TAKEN CARE OF. DON WAS VERY EFFICIENT, PROFESSIONAL.AND COURTEOUS. THERE WERE NO DELAYS EVEN ON A HOLIDAY WITH A PACKED HOUSE.

DEALERRATER
JENNIFEROSENBLATT
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Looked at my daughters car to see what the squeaking...

Looked at my daughters car to see what the squeaking during braking was and told me the honest answer that she didn’t need new brake pads. Honesty goes a long way in today’s world ...

DEALERRATER
SILASPETER
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Very good service as always! Smooth check in and check...

Very good service as always! Smooth check in and check out. Easy to discuss issues. Confident that you get best service always at Molle. Courteous too.

DEALERRATER
DTM1954
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great customer service! I just got my 40 k checkup and...

Great customer service! I just got my 40 k checkup and can say that all my checkups have been wonderful experiences! From greeting to quick service times to closing greeting - it’s always a pleasure to bring my truck in for service!

DEALERRATER
JAYMARQUETTE
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great customer service and they are usually early when...

Great customer service and they are usually early when waiting for my vehicle. They are friendly and knowledgeable and most importantly trust worthy. I highly recommend their service department.

DEALERRATER
PATRICEBURNETT
Full Star Full Star Full Star Full Star Full Star
1-21-2020
I was in for regular maintenance.

Even though I am terrible with advance planning I was able to call at noon and was still offered 2 or 3 time slots after work that would work for me. I was glad about that. I am accustomed to waiting for my service; however, my last two service checks 20,000 and 25,000 I have not had a long wait at all. Thank you!

CARS
SILASPETER
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Very good service as always! Smooth check in and check...

Very good service as always! Smooth check in and check out. Easy to discuss issues. Confident that you get best service always at Molle. Courteous too.

CARS
DTM1954
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great customer service! I just got my 40 k checkup and...

Great customer service! I just got my 40 k checkup and can say that all my checkups have been wonderful experiences! From greeting to quick service times to closing greeting - it's always a pleasure to bring my truck in for service!

CARS
JAYMARQUETTE
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great customer service and they are usually early when...

Great customer service and they are usually early when waiting for my vehicle. They are friendly and knowledgeable and most importantly trust worthy. I highly recommend their service department.

DEALERRATER
JHANSEN4
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Great Experience

Langdon was great, my wife and I were dealing with Langdon over the phone and email since we live 3 hours away from the dealership. He was extremely commutative and patient with us. I would do business with him next time we need a car. Also their service team was fast and responsive with a minor issue we had with our car.

DEALERRATER
Tony
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Door Lock Actuators

Don Pelzer in the Service Dept. is great ! I explained the issue, and we agreed what it was. He had the parts in stock and had me taken care of within an hour. A bit of sticker shock for the parts, but it is taken care of, and all is well.

DEALERRATER
LBRADT
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Scheduled Maintenance for C-HR

I always have had good experiences with having my cars serviced. I have had two Scion XB's and now a Toyota C-HR. I am notified if they find any problems during service, I am given the options for correcting the issue. The techs are friendly and knowledgable.

CARS
JHANSEN4
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Great Experience

Langdon was great, my wife and I were dealing with Langdon over the phone and email since we live 3 hours away from the dealership. He was extremely commutative and patient with us. I would do business with him next time we need a car. Also their service team was fast and responsive with a minor issue we had with our car.

CARS
Tony
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Door Lock Actuators

Don Pelzer in the Service Dept. is great ! I explained the issue, and we agreed what it was. He had the parts in stock and had me taken care of within an hour. A bit of sticker shock for the parts, but it is taken care of, and all is well.

CARS
LBRADT
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Scheduled Maintenance for C-HR

I always have had good experiences with having my cars serviced. I have had two Scion XB's and now a Toyota C-HR. I am notified if they find any problems during service, I am given the options for correcting the issue. The techs are friendly and knowledgable.

DEALERRATER
carolefranklin
Full Star Full Star Full Star Full Star Full Star
1-19-2020
An outstanding experience.

Tony, Rodney and Beth represented your dealership well and were honest in our dealings with them Tony covered the orientation of the new vehicle in a thorough and completer manner..

DEALERRATER
DAVE.BRYAN
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Great experience, exceeded expectations

In addition to the 5k maint, the service coordinator (Tim Sutherland) applied touch up paint for me after I told him about a small chip. I asked him to get me some paint so I could do the touch up work at home, but without me asking....he applied a great first coat to the chip with tips for me to do the additional coats. Well done!

DEALERRATER
KELLY BURNS
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Great experience with friendly staff! Get the best...

Great experience with friendly staff! Get the best price, car and service at Molle Toyota. We called all the other Toyota dealers in metro and they didn’t have what we wanted and couldn’t match the price!

CARS
Cawb
Full Star Full Star Full Star Empty Star Empty Star
1-19-2020
Everyone is busy...

Before I bought my Toyota, I owned 3 Honda CR-V's in a row. I needed something a little bigger...Consumer Reports gives the Highlander high marks, so I bought one. Is it a nice car? Yes. Did Molle give me a good deal? Yes. Do they have good service. Yes. But at O'Neal Honda, they called me by name, the service experience was pleasant, I felt valued, part of the "Honda family". Did I feel this way at Molle Toyota service? No. One guy said to me he's too busy to help me, one of the other guys will help me. I was just picking up my car. No hello, no eye contact, then the man that helped me check in brought me my paperwork and gave me my key. Didn't go over my car service results with me like ONeal would, just here you go, cars out front. IDK, I'm just not used to that I guess.

CARS
carolefranklin
Full Star Full Star Full Star Full Star Full Star
1-19-2020
An outstanding experience.

Tony, Rodney and Beth represented your dealership well and were honest in our dealings with them Tony covered the orientation of the new vehicle in a thorough and completer manner..

CARS
DAVE.BRYAN
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Great experience, exceeded expectations

In addition to the 5k maint, the service coordinator (Tim Sutherland) applied touch up paint for me after I told him about a small chip. I asked him to get me some paint so I could do the touch up work at home, but without me asking....he applied a great first coat to the chip with tips for me to do the additional coats. Well done!

CARS
KELLY BURNS
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Great experience with friendly staff! Get the best...

Great experience with friendly staff! Get the best price, car and service at Molle Toyota. We called all the other Toyota dealers in metro and they didn't have what we wanted and couldn't match the price!

DEALERRATER
STEPHANIE.NADDAFF
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Very informative and helpful. Explained the issue...

Very informative and helpful. Explained the issue thoroughly and answered any questions I had. Issue was fixed quickly. I would definitely recommend others to visit this location!

DEALERRATER
coddo
Full Star Full Star Full Star Full Star Full Star
1-17-2020
great service completed on time

stopped in and they were able to change out my back brake light and complete an oil change, stated it would take 1 hour and it did, great job

DEALERRATER
M.ABLE
Full Star Full Star Full Star Full Star Full Star
1-17-2020
We have bought two Toyotas from Molle. And always follow...

We have bought two Toyotas from Molle. And always follow up with Molle for service. We feel we receive great service and always fair prices. Another factor that’s important to us and that it’s locally owned.

DEALERRATER
Oleg
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Nice, very nice.

Friendly, knowledgeable staff. Fast service. Overall great experience. Would definitely recommend this place for a future. Friendly, knowledgeable staff. Fast service. Overall great experience. Would definitely recommend this place for a future.

CARS
STEPHANIE.NADDAFF
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Very informative and helpful. Explained the issue...

Very informative and helpful. Explained the issue thoroughly and answered any questions I had. Issue was fixed quickly. I would definitely recommend others to visit this location!